Deposit & Cancellation Policy
Every appointment is a block of time reserved only for you. This policy keeps our schedule fair for every client.
Please book in advance
Our technicians work by appointment and are not waiting in the studio between clients. Online booking is available up to 2 hours before your visit. Need something sooner? Call or text us — we’ll do our best to fit you in.
Deposit
- A deposit of 50% of the service price is required to confirm an online booking. It is charged when you book through our booking page.
- The deposit is not an extra fee. It goes toward the price of your service, and you pay the balance at your appointment.
- If your final service costs more (for example, added design, nail repair or removal), the difference is paid at the appointment.
Cancelling or rescheduling 48+ hours ahead
Plans change, and we understand. If you cancel or reschedule at least 48 hours before your appointment, your deposit is refunded in full. Refunds go back to the original card; your bank may take a few business days to show it.
Less than 48 hours notice or no-show
If you cancel or reschedule less than 48 hours before your appointment, or do not come to your appointment, the deposit is non-refundable. With short notice we usually cannot fill that time, and the technician who held it for you loses that work.
How to cancel or reschedule
Please contact us directly and we will find a new time with you:
- Call or text (314) 384-2578
- Email nailsbar.stl@gmail.com
- Message us on Instagram
The 48-hour window is counted from the time we receive your message.
By booking, you agree
When you book an appointment with M & A Nails Bar, you confirm that you have read and accept this policy. Thank you for respecting our time and our technicians. We can't wait to see you! ♡
Last updated: September 2026